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How
to qualify a prospect in the U.S. Market?
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Qualifying
a prospect is a tough job, mainly in a country where people
are swamped with requests from suppliers pushing to get their
products on potential customers' desk. Of course, the qualification
process depends on the product/service offering but we would
like to give you two first pieces of advice:
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Americans are very positive and enthusiastic about new things.
But it may not be enough to consider that your contact will
buy your product. Be sure to understand right away WHY the
prospective customer would buy. The real question is: Where
is the pain and do I provide a credible relief? What is
going to happen if my contact does not acquire what I offer?
Can they achieve successfully their current project without
my help or my product? You may make huge improvements on
reliability of your forecasts by asking your sales team
these questions.
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People asking for the evaluation are not always employees.
They are often consultants and may be looking for improving
their knowledge of products/services available in the market.
A large number of technical people in the U.S. are now working
for themselves as consultants at customers' sites. There
is nothing wrong in having the evaluation done by a consultant,
but you need to be sure there is a project underway in the
company. The best way is to ask the name of the project
or application that will be used along with your product
and find out who is its "owner" (manager with decision power).
You may also ask your contact if he/she is an employee or
a consultant. There is no problem requesting this information.
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Questions? |
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