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How do I find an American Documentation Manager?
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One
of the best places to look for candidates is through the web
sites of the Society for Technical Communication (STC). The
STC is a professional organization run by and on behalf of technical
writers and illustrators. There are STC chapters in every major
city in North America, and in several European and Asian cities
as well. Nearly every chapter has a web site, and many have
job banks where you can submit a job description. You can find
links to the chapter web sites at http://www.stc.org.
When looking for a documentation manager, do not let yourself
be impressed by someone who has been a documentation manager
in a larger company. While this person may know how to write
performance reviews, allocate salary increases, and sit through
rounds of budget negotiations, he or she may not be able to
cope with the stress resulting from an aggressive development
schedule. What's more, a big company manager may not have
actually written a technical document in years.
Look instead for someone with a lot of native intelligence,
energy and a proven ability to create programmer and user
documentation. This person should know the best tools to use
for hardcopy and online documentation, and will have some
2 or more years of experience in leading documentation projects.
By Kevin Donovan, Documentation Manager.
If you have questions, you can e-mail Kevin in French or English
at jardin@banet.net
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