There
are pros and cons, but in most of the cases, I believe you should do it
when launching your U.S. operations for at least three reasons.
First, because you want American prospective customers to feel at home
when visiting your Web site. British English is different from American
English mainly by the way people express an idea. American English is
more straightforward with short sentences. It is usual for U.K. companies
to spend money on translating brochures, user manuals and Web site into
American English! Only non-English speaking countries believe that it
is not worth the effort.
The second reason for building an American Web site is directly linked
to your marketing and sales policy. At the start, you will not sell the
same product line at the same price. You will probably focus on one or
two of your products only. To get visibility and build a database of prospective
customers in this new market, you may offer a freeware for example. Your
user and server price policy will not be adapted for large deals and U.S.
customer habits.
Finally, you may not want to boast that you are a European company: You
came in the U.S. to do business, not to sell that you are a foreign-based
company. By setting up a dedicated Web site to the U.S. market, you get
the flexibility you need to adjust a marketing and sales policy for this
market.
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